We accept payment in either US Dollars or Canadian Dollars. The store currency can be changed at any time during the shopping process by using the drop-down box shown above the search and cart screens.
Credit Card / Paypal Payments will be charged in this currency at time of checkout.
All materials are English-language unless otherwise specified.
We do have some French-language owners manuals, and several European-origin brochures in Dutch, German, and some other combinations. These are identified in the item description.
We accept Visa and Mastercard credit cards, Paypal, as well as personal/certified checks, money orders, and bank drafts.
Mailed payments must be sent to the following address:
Ken McGee Autobooks
442 MacEwan Street
P.O. Box 464
Goderich,ON Canada
N7A 4C7
We reserve the right to return items to stock if mailed payment is not received within 14 days, or in an otherwise timely manner.
An exceptional case for money order selection is a US Postal money order. These must be purchased as a PINK-COLORED "International" type money order, as the green-colored ones normally issued are not negotiable in Canada.
If you have further questions regarding a form of payment, please contact us.
We ship exclusively by Canada Post. If you require another service, please contact us with the details and we may be able to help.
Within Canada and the USA, shipping rates fall into special "flat rate" brackets based on common weights. These are will provide economical insured service by the best method at our discretion. The rates are as follows:
Up to 5 lbs : $6.95
Up to 10 lbs : $9.95
Up to 15 lbs : $13.95
Up to 20 lbs : $15.95
Orders that are over 20lbs, or that are bound for other (International) destinations will be given a choice of available shipping options with calculated shipping rates. Descriptions of these services can be found below.
Orders typically ship within 24 hours over normal business periods. Normal delivery times are as follows:
Canada:
Ontario: 1-3 business days
Other provinces: 3-8 business days
USA:
Expedited: 5-15 business days
Air mail: 4-10 business days
Express: 3-5 business days
International:
Surface parcel: 4-8 weeks
Air mail: 5-10 business days
Express: 3-6 business days
Customs / Import fees
International shipments may be subject to import fee or taxes. These are determined by your local authorities, and are outside our control. We will NOT falsify customs documents by reducing declared item values or marking them as "gift".
Wrong Address Problems:
If an item should be returned to us due to an incorrect mailing address provided by the customer, it will be the customer's responsibility to pay for shipping a second time.
Customers outside of Canada will not be charged sales tax of any kind on their purchases.
International shipments may still be subject to import fees as they enter other countries, as these are determined by local authorities and are outside our control. We will NOT falsify documents by reducing declared value or marking order as "gift".
For customers within Canada, we are required to collect all applicable GST, PST, and HST.
GST is collected from customers in all provinces and territories not covered by HST (below), and is applied to all items and Shipping Cost.
HST is collected from customers in New Brunswick, Newfoundland, and Nova Scotia, applied to all items and Shipping Cost.
PST may be collected from customers in Ontario, depending on the item purchased. Items that are classed for tax purposes as "technical literature" are PST exempt. This is defined specifically as any publication that has a stapled or book-style binding. Ontario residents may see separate tax rates shown during checkout, if they are purchasing both item types.
We aim for total satisfaction here at Ken McGee Auto Literature, and if you have any difficulties with your order we will do what we can to resolve the issue.
You may return undamaged items purchased at Ken McGee Auto Literature within 30 days of the original delivery. Unless the product is defective or the return is a direct result of our error, a restocking fee of 15 percent may be added. No returns will be accepted after 30 days. We will credit you in the same manner as your original payment within 7 days of receiving the returned item.
We guarantee the accuracy of our item descriptions. Items are to be complete (no missing pages, cutouts, etc.) unless otherwise described. Significant flaws or condition issues are noted in the item description. We aim for total satisfaction, and take reports of misrepresented items seriously.
We strive to maintain accurate inventory numbers, however since we offer the same items in our brick-and-mortar store location, it is possible that item availability may change without notice. If such a issue affects an order, we will contact the customer with estimated arrival time of new stock. If additional stock is unavailable, or if the customer chooses not to wait, a refund will be issued for the full purchase price.
Order processing typically takes place the same or following business day. Orders placed before 2:00pm EST Monday-Friday can often be shipped the same day. Orders after 2:00pm on Friday will be processed the following Monday. We also operate around Canadian Holidays, where applicable.
We strive to maintain accurate inventory numbers, however since we offer the same items in our brick-and-mortar store location, it is possible that item availability may change without notice. If such a issue affects an order, we will contact the customer with estimated arrival time of new stock, or if additional product cannot be found, issue a refund for the full purchase price.
Assembly Manual: Provides diagrams that show the assembly procedure for a vehicle, such as it was performed on the factory assembly line. Great for restorations, and usually contains a lot of original part numbers.
Body Manual: a separate manual that some manufacturers issue for the repair and adjustments of body components. For many General Motors cars (includes body wiring) between 1926 and 1988, a Fisher Body manual applies.
Data Book (Saleperson's Data Book): A small book, often pocket-sized, containing confidential information for quick reference. These were only issued to sales staff to help them sell vehicles. Small issued numbers make these books exceptionally valuable and desirable collectibles.
Dealer Album: a highly-desirable and rare collectible. A dealer album would be issued to a dealership to showcase the entire current model lineup. It may contain specs, options, features, color and upholstery samples, and much more.
Electrical (& Vacuum) Troubleshooting Manual: More specialized manuals for dealing with electrical and vacuum problems.
Factory Manual: A blanket term for manuals that were provided by the manufacturer for their own technicians and customers. These are the most desirable references, often far more complete and useful than aftermarket counterparts. (McGee Auto Literature specializes in factory manuals.)
Fisher Body Manual: A type of Body manual for most General Motors products between 1926 and 1988. After this, most GM shop manuals contain the body information. These manuals cover body & interior service from the dashboard rearward.
Glove Box Manual: See Owners Manual
Maintenance Manual: See Shop Manual
Owners Manual: (also known as reference manual or user guide) The small book that comes in the glovebox of every car when it is new - the guide to operating the vehicle. Earlier (pre-1940) examples may also include some technical and service information, as the owner of a car would often handle such procedures.
Parts Manual Used by the parts department of the dealership and identifies every part of the car down to each nut, bolt, and washer, with it's part number. It is used mainly for the many detailed illustrations it contains. May be specific to chassis or body parts only, or could be a master book that contains both. Many supply shops require the original part numbers to assist in getting you the proper part for your vehicle -- another reason to purchase only a factory original manufacturer parts manual.
Sales Brochure: A promotional catalog or leaflet available from a dealership when the car was new. These are extremely collectible, and are a great gift for someone with a special automobile. Basic kinds include:
Catalog: Stapled or book-style binding with covers and multiple inside pages
Folder: Brochure that unfolds for presentation. Often opens like a road map.
Prestige: Used to describe the finest, largest version of a brochure for a given vehicle and model year. These were often kept out of sight and reserved for serious prospective car-buyers, making them more rare and desirable.
Repair Manual: See Shop Manual
Shop Manual (also known as "Service / Repair / Maintenace Manual") This is the manual used by mechanics, service technicians, or yourself to perform maintenance or repair work to the vehicle. We carry the original type of manufacturer's manual which is much superior to any aftermarket type.
New: Often unused, sometimes in original manufacturer wrapper or container.
Reprint / Reproduction: A duplication of an original publication. Offered when originals are scarce or unavailable, or when the manufacturer has begun supplying them this way.
New Old Stock / NOS: Never Been Used. May have shelf wear.
Excellent: Used, Complete, sound binding. Clean cover. May have some small imperfection that is not obvious.
Very Good: Used, Complete, sound binding. Clean, but with one or more obvious imperfections, or light wear.
Good: Average used book. Complete, all text is readable, pages are relatively clean. Some imperfections or small writing, light to moderate wear or finger-prints.
Fair: Lowest rating we typically keep. Serviceable but not pretty, with obvious flaws or binding issues. May have partially obscured text or serious staining. May have tape repairs.
Poor: Damaged or partially unusable material, with major flaws. Rarely seen here. May be kept in instances of extremely rare and irreplaceable materials.
There are several factors that may affect the wait time for your order:
Business Hours: Order processing typically takes place the same or following business day. Orders placed before 2:00pm EST Monday-Friday can often be shipped the same day. Orders after 2:00pm on Friday will be processed the following Monday. We also operate around Canadian Holidays, where applicable.
Payment types: Paying by Credit card or Paypal will keep delays to a minimum. Those who choose to mail payment will have pending orders until payment arrives. Personal checks will be subject to additional delay while the check clears.
Shipping: Within the restrictions mentioned above for business hours, we ship within 24 hours. Delivery times vary by destination and service selected. Typical times are:
Canada:
Ontario: 1-3 business days
Other provinces: 3-8 business days
USA:
Expedited: 5-15 business days
Air mail: 4-10 business days
Express: 3-5 business days
International:
Surface parcel: 4-8 weeks
Air mail: 5-10 business days
Express: 3-6 business days
If you want to reach our staff by phone or wish to visit our store location, you will be interested to know our business hours. They are as follows:
Monday to Friday, 8:00am to 5:00pm EST.
On Saturdays, Ken McGee is quite often in the office and will answer any inquiries if available.
Responses to inquiries and messages may be delayed outside those hours. We will answer promptly once business resumes the following day.
Order processing takes place the same or following business day. Orders placed before 2:00pm EST Monday-Friday will often ship the same day. Orders after 2:00pm on Friday will be processed the following Monday. We also operate around Canadian Holidays, where applicable.
The following are some of the brands we have carried. While our collection is largely North-American, we also have some European, Japanese, and other makes not listed here. Please contact us for other makes -- we could still have it!
Alco
Allen
AMC
Amphicar
Apperson
Argo
Auburn
Bantam
Beaumont
Briscoe
Brooks Steamer
Brush
Buick
Cadillac
Carter Car
Chalmers
Chandler
Checker
Chev Truck
Chevrolet
Chrysler
Cole Car Deluxe
Columbia
Continental
Cord
Crosley
Crow
Crow Elkhart
Delorean
Desoto
Detroit Electric
Detroiter
Dianna
Divco
Dixie Flyer
Dobey
Dodge
Dodge Truck
Duer
Duesenberg
Dumont
Durant
Eagle
Edsel
Elgin
Erskine
Essex
Everitt
Falcon Knight
Fargo Truck
Flanders
Ford
Ford Truck
Fox
Franklin
Fraser
Frazer
Frontenac
Gardener
Gardner
Garford Truck
GMC
GMC Truck
Graham
Graham Bros. Truck
Graham Paige
Gray
Gray Dort
Hanes
Haynes
Haynes Apperson
Henry J
Herreshoff
Hillman
Holsman
Hudson
Hupmobile
Imperial
Jackson
Jeffery
Jewitt
Jordan
Kaiser
King
Knight
Knox
LaSalle
Lewys
Liberty
Lincoln
Locomobile
Logan
Mack Truck
Marion Handley
Marmon
Marquette Swift
Maxwell
McFarlan
McLaughlin Buick
Mercer
Mercury
Mercury Truck
Meteor
Mitchell
Monarch
Moon
Nash
National
Oakland
Oldsmobile
Overland
Packard Paige
Paige Detroit
Pathfinder
Peerless
Pierce Arrow
Plymouth
Pontiac
Pope Hartford
Pope Tribune
Pope Waverley
Pratt
Premier
R&V Knight
Rainer
Redcuffe Truck
Regal
REO
REO Truck
Rockne
Roosevelt
Royal Tourist
Ruggles
Saxon
Scripps Booth
Sears Roebuck
Seneca
Shaw
Skelton
Standard Tourist
Stanley Star
Star
Stearns
Stephens
Stevens Duryea
Studebaker
Studebaker Truck
Stutz
Sun
Tucker
Velie
Viking
Waite Truck
Waltham
Waltham Orient
Wescott
Whippet
White Car
White Truck
Whitney
Wills Ste Clair
Willys
Willys Knight
Willys Truck
Winton
Woods
Worthington
